We don’t need companies that lie—or employees who rely too heavily on their company.

Read the original article (in Japanese):

What Is Work? A Trust-Based Contract Between Company and Employee

Work is essentially a contract built on mutual trust between a company and an employee. Employers expect contribution, while employees seek compensation, fulfillment, and meaningful work. The agreement stands only when both parties share mutual understanding and intent.

However, in reality, this trust is often compromised from the very beginning—particularly in Japan’s hiring culture, where job roles remain vague and the infamous “department lottery” decides post-hire placement.


The Importance of Direction and Transparency in Hiring

Choosing a job is like boarding a bullet train from Tokyo Station. You may not get your ideal seat or route, but as long as you're headed in the right direction, you'll reach your destination eventually. That journey—with its detours and transfers—is what builds a career.

In contrast, many Japanese companies adopt a non-transparent approach: “Just get on, we’ll figure it out later.” This disregard for the individual’s intended direction erodes trust. It’s no wonder many new hires resign almost immediately.


Breaching Trust Early Makes Continuity Impossible

When job descriptions differ vastly from what was promised, when employment conditions are revealed only after joining, or when there’s a stark contrast between recruitment messaging and the actual workplace—these aren’t mere mismatches. They’re breaches of contract.

It’s entirely reasonable for workers to feel disillusioned and leave. They should not be blamed for doing so.


Careers Are Not Handed Out—They’re Shaped

On the other hand, employees also carry responsibility. Quitting just because “it’s not what I imagined” can reflect a lack of ownership.

If the general direction aligns, it’s up to the individual to find ways to grow within that environment. The question is not “Is this ideal?” but rather “What can I make of this opportunity?” A proactive mindset is key to personal and professional development.


Clarifying Organizational Needs Is the Foundation of Good Hiring

Good hiring starts with a clear articulation of what the organization needs: “We are looking for someone who can fulfill this role, with these capabilities.” This clarity allows for honest alignment.

Unfortunately, many companies still operate on vague ideals: “Let’s just hire smart people and figure out where to place them later.” This is a symptom of lacking internal strategic alignment.

Such ambiguity is the root of broken trust between employer and employee.


Trust Starts with Honest Communication

Hiring is a serious commitment—it’s about taking responsibility for someone’s career. Trust begins when the employer:

  • Clearly explains the role and expectations at the hiring stage

  • Makes no false promises about working conditions or company culture

  • Follows up with proper onboarding and support after placement

These are not just formalities. They are essential steps in building a foundation of trust.


Conclusion: Trust and Direction Are the Core of Career Building

For both companies and workers, misaligned hiring and early resignation are costly and wasteful. That’s why trust and direction must be central to recruitment and career development.

You don’t need perfect conditions to get started. If your career is headed in the right direction, what matters is how you grow and contribute along the way.

Only when honest hiring meets proactive effort can both organizational value and individual careers truly flourish. 


Read in Japanese↓

仕事は信頼契約である──キャリア形成と企業の採用責任を問い直す(2025.5.1)

Read more articles (in Japanese)↓

“在籍年数定年制”という提案--日本の雇用とキャリアに変革を(2025.4.30)



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