Management has turned into a punishment because companies refuse to allow any margin in the workload.

 

Read the original article (in Japanese):

Prologue | Leadership Theories Cannot Solve This — The Real Cause of Exhaustion Lies in Corporate Structure

The original article argues that “many leaders mistakenly equate being reachable with being competent.” The culture of instant responses is indeed pervasive. But that is not the real question.

Why are leaders evaluated for responding instantly?
Why has constant connectivity become a virtue?

The answer is simple: this is not a matter of individual mindset. Companies demand such behavior, evaluate it positively, and embed it into their promotion criteria. Even if leaders try to change individually, as long as corporate structures are designed with zero margin, exhaustion is inevitable.

This paper reframes the core problem as a structural distortion inside organizations—and explains why margin disappears and why management roles have devolved into punishment games.


Chapter 1 | Business Plans Treated as “Minimum Requirements” — The Inevitable Destruction of Margin

Ideally, staffing plans and vacation schedules should be designed around business plans, allowing leaders to take time off as originally scheduled.
But reality is the opposite: companies treat business plans not as targets but as lower bounds.

When results exceed the plan, the reaction becomes: “If you can do that, you can do more.” Rational for profit, destructive for workers.

Why companies eliminate margin

  • Surplus results lead to higher expectations

  • The belief that human resources must be maximally utilized

  • Margin is seen as “waste”

  • Managers become the adjustment buffer and lose all capacity

The disappearance of margin is not personal laziness—it is a structural demand imposed by the company.

Mechanism of Margin Collapse

Starting PointCompany ReactionOutcome
Exceeding targets“You can do more”Increased workload
Visible spare capacity“You’re not fully utilized”Margin reduced to zero
Pressure to reduce overtime“Let managers absorb it”Manager burnout

Chapter 2 | The Corporate Misbelief That Salary = 24-Hour Ownership

Salary is compensation for contracted working hours.
If the contract says 9:00–17:00, only those hours are within the company’s control.

Yet many Japanese companies implicitly assume:

  • Employees can be controlled 24 hours a day

  • Responses to messages are obligatory

  • Holidays still count as “part of the company”

  • Preparation and learning are expected “personal efforts”

  • Personal time should yield to company needs

Legally incorrect—but beneficial to companies—so the practice persists.

Time-Domination Culture Created by These Misbeliefs

1. Salary = Purchase of personal life
→ Off-duty hours are not corporate property.

2. The “punishment for goodwill” effect
→ Those who respond in emergencies become expected to always respond.

3. Loyalty-as-duty culture
→ Old-fashioned paternalism reproduces dependent, self-sacrificing employees.

Resulting Harm

Company BenefitsWorker Burdens
Higher responsiveness at zero costErosion of personal life, fatigue
Free managerial overtimeDecline in thinking and creativity
Instant availabilityRising turnover, talent drain

Chapter 3 | Misunderstanding of Managerial Categories — “Title-Only Managers” as the Most Exploited Class

Legally, “managers” fall into three categories:

CategoryLegal PositionOvertimeReality Share
① True managerial supervisorsIntegrated with management / decision authorityNone5–10%
② Managers under discretionary laborTreated as fixed-hours workNo additional pay~20%
③ General managers (title-only)Manager in title onlyOvertime should be paid70–80%

Shockingly, the majority belong to Category ③, meaning they retain the legal right to overtime pay.

Yet in practice:

  • They are excluded from hour management solely by title

  • “Managers don’t get overtime” becomes a false common belief

  • They fear lower evaluations if they speak up

  • Exercising rights while employed is nearly impossible

Employee ignorance contributes, but corporate exploitation is the real problem.


Chapter 4 | Managers as “Shock Absorbers” — Why the Role Becomes a Punishment

Managers become a punishment role because:

They are the group companies can overwork infinitely at zero additional cost.

If general employees work overtime, costs and compliance risks rise.
But managers—treated as costless—absorb all excess demand.

Flow of the Punishment Mechanism

  • Overtime reduction for employees → workload shifts to managers

  • Holiday or night-time responses become “normal”

  • Instant responsiveness is rewarded

  • The more subordinates rest, the heavier the managerial burden

  • No time remains for actual managerial duties (design, optimization)

Thus emerges a job with heavy responsibility, no autonomy, and limited chance of success—a role rational young workers naturally avoid.


Chapter 5 | Zero-Margin Organizations Collapse — Compliance Failure and Productivity Decline

The zero-margin mindset is reproduced as managers evaluate subordinates using the same value system.
Eventually, those who are “always reachable” get promoted, and the entire organization shifts toward zero margin.

Negative Effects of Zero Margin

  • Poor judgment

  • Loss of creativity

  • Breakdown of compliance

  • Firefighting replaces prevention

  • No capacity to improve processes

  • Productivity drops as hours worked become the evaluation metric

Evidence of the Power of Margin

StudyContentKey Findings
Microsoft Japan50 min work + 10 min break+41% focus, +33% creativity, −38% fatigue
BBC90 min focus + 18 min rest+23% productivity, +65% creativity
NASA / USAF26-min nap+34% attention, +54% performance

Margin is not idleness—it is a performance enhancer.

Comparison: Organizations With vs. Without Margin

AspectWith MarginWithout Margin
JudgmentAccurateHasty
ProductivityHigherDeclining
TalentGrows and staysLeaves and dries up
CultureImprovesStagnates

Chapter 6 | The Solution — Change the Corporate Structure

The answer is not leadership training—it is structural redesign.

① Shift managers from “firefighters” to “designers”

Their primary job should be workflow design and load-balancing, not filling gaps.

② Change evaluation from “responsiveness” to “repeatability”

  • Night-time availability → not rewarded

  • Standardization, prevention, efficiency → rewarded

③ Restore labor contracts to their proper form

  • Log all after-hours communication

  • Define what counts as an emergency

  • Eliminate the silent assumption of off-duty control

④ Institutionalize margin

  • 2–3 hours per week of design time

  • Guaranteed no-interruption blocks

Margin is not a cost—it is a competitive advantage.


Epilogue | Companies That Reject Margin Have No Future

Organizations where management is a punishment role cannot attract or retain talent.
The more a company glorifies long hours, the lower its productivity, the weaker its brand, and the faster its decline.

Conversely, companies that protect margin and embed healthy structure into work will be chosen by talent.

Margin is not a luxury.
Margin is the source of organizational competitiveness.


Read in Japanese ↓(For Japanese learners!)↓

管理職が罰ゲーム化する理由|余白を許さない企業構造の犠牲者だ(2025.12.9)

Read more articles (in Japanese)↓

社員から学ぶ意欲を奪うのは日本企業の「現状維持バイアス」だ(2025.12.2)

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